Hotel a Rock Island

“Room was adequate. No bugs and was clean for the most part. Several cosmetic issues on our end. Broken door latch, cracked floor tile, the tub drain was broken and didn’t drain well at all as well as some cracks on the tub floor. The elevator was also very sketchy, and the latest inspection posted is from 2019 with specific highlights to mandatory upgrades required by 2020. The keys to our room also didn’t work when we got there but the staff fixed it in a prompt manner. ”

“Great value for the price. Staff very friendly and efficient. ”

“Property itself is awesome staff is great food is great. The Place is extremely clean the only downside is the beds are not very comfortable and the pillows are not comfortable. ”

“Great staff room always clean”

“My wife noticed that there were hairs on the pillows and bed”

“Clean rooms and well kept up”

“Very clean. Staff is helpful friendly. Breakfast was typical. ”

“They had a fun breakfast menu. They had recipe cards in various places to give suggestions on making things from the varied breakfast food items... My favorite was the various toppings to make different breakfast parfaits! ”

“Front desk took my drivers license and my credit card took his cell phone out took forever to give back they had to check to see if our room was ready and we got there 2 hours past check in time when we went in the had sprayed a floral spray so strong we were half sick and were coughing, then the. Bathroom floor was so sticky and shoe marks all over it and the shower floor was gritty ”

“The room was quiet and comfortable. Nice firm mattress. Hot tub was clean and hot, but the wall control panel is on the verge of giving out. I hope management will fix it BEFORE it stops working altogether. Staff was caring and helpful. I would like to see house keeping focus on details a little closer. Tops of hanging lights in the lobby are dirty and visible from second floor when waiting for the elevator. Corners and edges of the elevator floor had build up debris. Entry door to the pool...

“I noticed and appreciated the efforts to have less waste, using less plastic and other environmentally friendly choices. This was true for soaps and such as well as at the breakfast choices.”

“Very immaculate hotel. Room was very clean and spacious. First hotel I ever stayed at that had a door to the bedroom The pillows were extremely comfortable I would like to purchase them for myself Their breakfast area was excellent. Lots of seating and a great variety of offerings especially for children. The only thing missing was a waffle maker I had gone down there before my wife by a few minutes. I have to use a crutch walker and while I was preparing my plate, a staff member asked if I...

“Staff was helpful. Breakfast was adequate.”

“The people who checked me in and out were very kind and helpful overall stay was great hot tub was hot pool felt nice temperature just right room was very cozy and clean”

“The room was filthy from electrical sockets and fixtures and remote controls being unable to turn on lights or tv or plug in my phone charger due to broken sockets remote and batteries being held up my tape holes in walls as if someone clearly punched through stains on pillows bedding chairs and floors the room was filthy with a poor air filters and smell. There were holes in the walls appeared to be bullet holes nothing was painted properly the drywall was pealing and breaking shower head and...

“Everything thing was great”

“It was extremely hot in the room, despite air conditioning being on. We asked for a fan which staff said they would bring to our room but never did! Bed was horrible!!”

“N/A”